Your profile and password
Update your name and phone number, and change your password safely.
Open the round account icon at the top right and choose My Profile, or go straight to My Profile. The page has two cards: Personal Details and Change Password.
Update your details
- Change your First Name, Last Name or Phone (optional).
- Select Save Profile. You will see "Profile updated." and the initials in the top-right icon update straight away.
Your Email is shown but greyed out: "Your email is your sign-in identity and cannot be changed here."
Change your password
- In Change Password, enter your Current password.
- Enter a New password of at least 8 characters, then type it again in Confirm new password.
- Select Change Password.
On success you see "Password changed. You were signed out on every other device." This device stays signed in.
| Message | What it means |
|---|---|
| The new passwords do not match. | The two new-password boxes differ. |
| Current password is incorrect. | Check your current password. |
| Choose a password different from your current one. | The new password must be new. |
Good to know
- Password changes are limited to a few tries in a short time. If you are asked to wait, try again a little later.
- The profile page is about you, not your company. Company details live in your company's settings: open My Companies and select Manage, or use Settings in the account menu.