View invoices, statement and payments
See what you were billed, what you paid and your running balance.
Invoices
Open Invoices in the left menu. The table lists your invoices with their Number, Date, Due Date, Total and Status, newest first. Only invoices that the company has posted appear. Drafts are not shown. If there is nothing yet, the page says "You have no posted invoices yet."
Click an invoice number to open it. You see:
- The date and the due date.
- Every line with its Description, Qty, Unit Price, Tax and Total.
- The Subtotal, Tax and Total with the currency.
- Any Notes the company added.
Statement
Open Statement for your account ledger. At the top is your Current Balance. Below it each entry shows the Entry #, Date, Description, Debit, Credit and a running Balance, oldest first. Debits and credits are shown as the company's books record them, and the running balance adds them up. Ask the company if you need an entry explained.
Payments
Open Payments to see the payments recorded against your account: Date, Direction (Received or Paid Out), Mode, Reference and Amount. "Received" means the company received money from you. If none are recorded, the page says "No payments recorded yet."
Good to know
- The portal is for viewing. You cannot pay or dispute an invoice there; contact the company for that.
- A payment may take a short time to appear after you pay, because the company has to record it first.
- Dates and amounts follow your browser's format.
- If an invoice link says it could not be found, it either does not exist or does not belong to your account.