Appointments & Service Bookings
Let customers book time with your professionals, manage a live queue, and share QR codes that open online booking.
The Service Bookings menu brings together everything for businesses where customers book time or wait in line: salons, clinics, service centres, consultancies and similar.
| Menu item | What it is for |
|---|---|
| Appointments / Book Appointment / Booking Reports | Book, confirm, reschedule and cancel appointments, and report on them |
| Queue | The live queue board: call, hold, skip and complete waiting customers |
| Professionals | The staff or resources who can be booked, with their services and working hours |
| QR Codes | Printable codes that open your online booking page |
Before you can use it
- Service Bookings is shown for general and clinic branches (and hospital branches). Branches of other types, such as restaurants or hotels, do not show the menu.
- Each part appears only if it is switched on for your Legasum, and only people with the matching permission can use it: Appointments, Professionals, Queue and QR each have their own permissions (view, create, edit and delete). Ask your administrator if something is missing.
- Start with Setting up professionals, because nothing can be booked until a professional has a service and working hours.
- Setting up professionals
Add the people customers can book, then give them branches, services, shifts and breaks so that times become available.
- Booking and managing appointments
Find an available time, book one or more services, then confirm, reschedule, cancel or complete the appointment.
- Running the live queue
Call, hold, skip, serve and complete customers waiting in line, add walk-ins, and pause or close a queue.
- QR codes and online booking
Print a QR code for a branch, and see what customers do on the public booking page it opens.